Privacy Policy

Last updated: [29/08/2025]

Olcan Digital Marketing (“Olcan”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, company details, billing information.
Non-Personal Information: Browser type, IP address, pages visited, time spent on site (via analytics tools).
Marketing & Communication Data: Your preferences for receiving marketing from us.

2. How We Use Your Information

We use your information to:

Provide and deliver our services.
Respond to enquiries and customer support requests.
Process payments and manage accounts.
Improve our website, services, and user experience.
Send you updates, marketing communications, and service information (only if you’ve opted in).

3. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

Contract: To provide services you have requested.
Consent: Where you have given clear permission (e.g., subscribing to a newsletter).
Legitimate Interests: For business purposes such as improving services or preventing fraud.
Legal Obligation: Where required to comply with law.

4. How We Share Information

We do not sell or rent your personal data. We may share information with:

Service providers (e.g., hosting, analytics, payment processors).
Legal authorities if required by law.
Partners or subcontractors directly involved in delivering your project.

5. Data Security

We use appropriate technical and organisational measures to protect personal data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Your Rights (GDPR/UK GDPR)

You have the right to:

Access the personal data we hold about you.
Request corrections or updates.
Request deletion of your data.
Restrict or object to our processing.
Request data portability.
Withdraw consent at any time.

To exercise these rights, contact us at [your email address].

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse site traffic. You can manage cookie settings via your browser.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Olcan Digital Marketing
Email: ryan.brown@olcan.co.uk
Phone: 07717 362 970
Address: 27 Springfield Mill, Sandiacre, Nottingham, NG10 5QD